Business Support Assistant (Digital Media) SC5

DEADLINE FOR APPLICATIONS

22 August 2025-23:59-GMT+08:00 Taipei Standard Time (Taipei)

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

ABOUT WFP

The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.

WHY JOIN WFP?

• WFP is a 2020 Nobel Peace Prize Laureate.
• WFP offers a highly inclusive, diverse, and multicultural working environment.
• WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.
• A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.
• We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

ORGANIZATIONAL CONTEXT:

This job is based at the World Food Programme (WFP) China Office in Beijing, China. WFP has a unique threefold presence in China, which includes: a Partnership Office presence that develops public and private partnerships for increased resource mobilization; a Country Office presence that implements a Country Strategy Plan supporting China’s High Quality Achievement of the 2030 Sustainable Development Goals, and a Centre of Excellence for Rural Transformation that facilitates impactful, demand-drive South-South and Triangular Cooperation.

This position reports to the Communications Officer. At this level the incumbent is expected to take responsibility for completion of a range of business support activities related to digital media and overall Communications Unit.

JOB PURPOSE: 

To deliver a wide range of business support processes and activities for a digital media area of work, to facilitate effective service delivery.

KEY RESPONSIBILITIES (not all-inclusive, nor exhaustive):

• Provide coordination, administrative and specialised services to support staff in the development, preparation, and execution of communications activities for target audiences.
• Contribute to the production of social media assets for public awareness campaigns to enhance coverage and support of WFP’s activities, ensuring consistency with corporate messages and standards.
• Manage the creation, editing, and publishing of digital content (including graphics, short videos, infographics, and web articles) for WFP China’s official online channels, ensuring brand consistency and high engagement.
• Liaise with printers concerning brochures and publications published by the office.
• Regularly monitor traditional and social media and report relevant information to senior staff to inform the development and/or evaluation of communications activities.
• Support in scheduling, publishing, and monitoring social media posts across platforms, and compile analytics reports to inform content strategy.
• Distribute press statements and similar information to media outlets.
• Respond to a variety of queries and requests from WFP China Functional Unit, following standard processes and obtaining guidance as required, to ensure timely and accurate resolution of all enquiries.
• Liaise with WFP staff and the media in a timely manner to support aligned activities and an effective approach to communications within WFP.
• Collate information for inclusion in reports, documents and correspondence, to support the effective work of other staff. Proof-read reports, documentation, correspondence, etc., making changes in line with established guidelines where appropriate.
• Maintain relationships with a range of individuals through provision of business support to assist in information sharing and service delivery to staff.
• Manage and maintain records and databases, to ensure information is organised and readily available for staff.
• Manage in the maintenance and updating of WFP China’s photo and video library, ensuring proper metadata tagging for easy retrieval and future use.
• Provide help and support for any other duties whenever required.

KNOWLEDGE & SKILLS:

• Knowledge of specialised common business practices and methods, gained through relevant technical training and experience.

• Ability to develop and maintain relationships with a range of individuals in order to provide a high quality support service.

• Ability to carry out basic data analysis and independently rectify problems requiring attention.

• Ability to monitor and record financial transactions.

• Good communication skills required to give and receive information and work with a variety of individuals.

• Ability to maintain confidentiality.

STANDARD MINIMUM QUALIFICATIONS AND EXPERIENCE:

Education: Completion of university degree in the related area.

Experience: Five or more years of progressively responsible work experience in the relative business stream with experience in general administrative work.

Language: Fluency in both oral and written communication in in English and Chinese is required for this position.

WFP LEADERSHIP FRAMEWORK

WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.

Click here to access WFP Leadership Framework

REASONABLE ACCOMMODATION

WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact:  global.inclusion@wfp.org

NO FEE DISCLAIMER

The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION

• We strongly recommend that your profile is accurate, complete, and includes your employment records, academic qualifications, language skills and UN Grade (if applicable).
• Once your profile is completed, please apply, and submit your application.
• Please make sure you upload your professional CV in the English language
• Kindly note the only documents you will need to submit at this time are your CV and Cover Letter
• Additional documents such as passport, recommendation letters, academic certificates, etc. may potentially be requested at a future time
• Please contact us at global.hrerecruitment@wfp.org in case you face any challenges with submitting your application
• Only shortlisted candidates will be notified

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.